Diane Geddes’s experience in the industry has allowed her to create the successful company that RepairMED is today. Offering flat rate repairs, 90-day warranties, and over the phone equipment troubleshooting are just a few of the company’s many offerings. In the below interview, Diane Geddes shares her vision for the future of RepairMED and discusses her past experiences and challenges. Diane learned her trade at great companies like Sonora Medical Systems, Echoserve, Global Medical Imaging, ReMedPar, and more. She graduated from the University of Mississippi Medical Center, and over the years has come to love biomedical engineering. Diane also enjoys connecting with other women in the industry and has created a Facebook group offering support and a place for women in biomedical engineering to communicate with their peers.
What did you do before owning and operating RepairMED?
I came from a strong clinical imaging background as an ARRT, & RDMS , transitioning into applications and then as a regional sales manager for several of the imaging repair service companies that have been known in the HTM industry over the years.
Why did you choose to go into Biomedical Sales and Service?
Having spent some time as a board member of a couple biomedical associations, I found that it was rewarding, and that I was becoming very aware of the challenges associated with managing those assets. I wanted to provide depot options that were not currently available at the time.
Which challenges did you face along the way?
Coming from years as a sales manager, learning to manage an entire business was quite different, with a new learning curve every week. Then, there was the challenge of getting people to take me seriously in this new role as the owner of a company providing depot repair.
How do you think being a woman in the biomedical field affects you?
I am passionate about this industry and especially excited to see the tremendous increase in the number of women seeking HTM as a career path. I have started a facebook page (WOW-HTM) “The world organization of women in healthcare technology management”. It is intended to be a forum by which to champion women and provide a means for women to support one another and help promote this industry to women.
What does RepairMED mean to you?
RepairMED has morphed into a very strong capable company that provides strong cost saving options for the HTM industry, but personally it is and has been tremendously rewarding , humbling, and challenging to be able to be a part of something that provide career paths, and personal growth to others.
What do you see in the future for RepairMED?
I see RepairMED being poised for diversification and continued growth as the HTM industry continues to evolve, requiring constant attention to detail, improvement in processes, and EXCELLENCE in support of its responsibilities and service to the Healthcare communities we serve.
Make sure to follow RepairMED’s pages for updates and new information on Twitter, Facebook, and LinkedIn.